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Share examples and resources

Introduce the methods and activities to the practitioners by adding helpful tips and instructions.

Help practitioners get familiarized with activities
Use instructions to make activities easier to complete

Supporting resources and guidance

Templates can also act as a way to introduce your process and methods to your team. You can add files and links to outside information to bridge the gap between the template and building the knowledge about the method itself.

Add tips and hints for facilitators

Save space for collaboration by adding tips and instructions for the facilitator to the mural in the outline. This helps the facilitators better understand the instructions and explain it to the team.

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(upbeat theme music)

Hi, Emilia here. In order to set your team members up for success we also want to add some more instructions and helpful hints. So let's look at what to add here. So in the housekeeping area here to the left I also wanted to set up an area where we can add some helpful links and resources. So I'm going to duplicate this element and then we can add 'Resources.' So here you can add links to for example, blog posts articles, videos, anything that would help your team use these templates on their own. So I'm going to start with this video tutorial which is a really good introduction video to MURAL that you can share with new team members. So in order to add links into the mural I can basically just paste them into the canvas and they will show up with a nice little thumbnail image. And I'm also going to add this blog post with some tips on how to facilitate meaningful online meetings. We'll also need to add some instructions here to make it possible for the participants to solve these activities. So I'm going to go ahead and select this section. And we're going to move it down a little bit to make some more space for the instructions. So for the instructions, I'm going to use the text boxes. And when I write the instructions try to be short and straight to the point. Try to focus on just what's important to know for this particular activity. A good example of instructions that are short and straight to the point are these instructions in the 'Human-Centered Design: Building Empathy' template which is basically in your own experience map. First, you should basically define situation: What experience are you trying to improve change? Example, going to the grocery. So as you can see the instructions here are very short and straight to the point and they were even providing an example of what this solution can look like. Another example which might have a little bit too many instructions: In this template for Rose, Thorn, Bud Affinity Clusters in the second activity here there is a little bit too much text. I don't know if all participants are going to read all of these instructions. Think about, that whatever you put in the canvas is going to be seen by the participants too. So you can only write the instructions in a way so that you're talking to them and not talking about them as in this example. One good way of thinking of this is to if you have a short version of instructions in the mural this could basically be your think about these short version of the instructions as the call to action.

What do you want the participants to do? If we think about the old times when we would use PowerPoint presentations or Keynote presentations in workshops to share the instructions this is basically what you would have put in the PowerPoint presentation. So instructions in the mural should be short and you can think about it as what you would have put in the slides in the PowerPoint. The outline that you can connect to different parts of the mural you can basically think about this as the speaker notes and tips for the facilitator. So in the outline, you can add a little bit more in depth instructions and tapes that can help the person facilitating the session understand how to better explain the activity to the team. So for example, I can basically right click on the radar here, and then I can add it to the outline. So if you click on this menu item let's think about what instructions would make sense to add here that would combine well with the instructions in the mural. So here you can now, say for example, 'Before you start' 'ask the participants' 'to pick a sticky note color.' Now we have some instructions in the outline that accompany the instructions in the mural and also give a couple of extra tips for the facilitators who are going to lead this activity.