Our advice for bringing new visual collaborators into the app.
We realize that learning a new way of working and a new application is exciting, but might be daunting for some collaborators. You need everyone focused on the content of the meeting, not features. Simplify the experience by giving an opportunity for the group to do a low-risk activity together, like a warm up exercise, before the meeting or workshop starts. This not only sets expectations for the level of participation in the session, but it also gives everyone a chance to build confidence with MURAL and the other apps you’re using in the meeting.
Some facilitators prefer to host a separate session to do this energizer or warm-up activity. Other facilitators use the early part of a session to give the participants time to learn and meet one another. Find your new favorite MURAL warm up activity template.
To get collaborators feeling confident using MURAL, we recommend you introduce these four key parts of the experience.
Murals are large spaces for you to work together. Demonstrate how to move around the mural and how to adjust the settings in the mural for their device.
Demonstrate and show participants how to add objects like sticky notes to the mural from the left toolbar. You can also teach them shortcuts for speedy collaboration.
Help them build confidence by adding more objects from the toolbar. Your warm up activity can help them learn the features of MURAL and show them how to work visually.
As the team moves through the meeting or workshop, they will need to follow the activities and people in the mural. Demonstrate and explain how to follow other collaborators so everyone is aligned and focused. As the facilitator, you can also guide participants by summoning them throughout the session.

Hey there, it's Daniela, and I'm here to tell you how to train new MURAL. So let's say you're running a meeting, or workshop and a few days, and some people are brand new to MURAL, we know it's awesome. But to be honest, it could be pretty daunting for somebody brand new.
So, what can you do as a facilitator to ensure the success of your session? Well, first off, you want to make sure you're allocating time to run a quick Energizer to have everybody on the same page. Now, there are a couple things that you need your participants to be comfortable with for the session to be successful.
So the first one I would say is, make sure they adjust their zoom settings, send them to the bottom right of their screen, so they can choose how they want to navigate the canvas. This may take a few moments. For each person to be comfortable with their zoom settings, you're good.
Next step, make sure they know how to add stickies. Just double click anywhere on the canvas to add your stickies. If they're able to do this, they will be able to collaborate no problem. Good with it.
Next step, make sure they can add icons. They can use the ones we have in the library, or they can search for new ones. Hopefully they can also change the size and change the colors and then you're really ready to collaborate and do some fun things together.
Last step, I would say they need to know how to follow somebody. In order to follow someone they just need to click on their avatar to see what they are seeing. Like in this case, I'm going to follow visiting bear and see what they are seeing. Still confused? It just takes a little time.